Frequently asked questions
How it works
How does an inquiry work?
Pick a trip, tell us your preferred start date and the number of travellers, and send the form. We check whether the trip is possible on that date and usually come back with an offer within two working days.
Are there fixed departure dates?
No. You choose the start date yourself. Tell us the day you would like to set off, and mention it if you are flexible.
Is an inquiry binding?
No. An inquiry costs nothing and commits you to nothing. A trip is booked only when you expressly confirm the offer.
Why do many trips not show an itinerary or prices yet?
The website is new, and we are adding the details trip by trip. You can send an inquiry already: you will get the itinerary, what is included and the price with the offer.
I have a question that is not about a particular trip. Where do I send it?
Use the form on the contact page. The same goes if you do not know yet which trip suits you.
Before you travel
When is the best time to travel?
For Nepal and Bhutan, spring (March to May) and autumn (October to November) are best: clear views and dry trails. In Tibet the season runs from May to October. Ladakh in the Indian Himalaya is a summer destination, from June to September, while northern and central India are most pleasant from October to March.
How fit do I need to be for a trek?
You do not have to be an athlete, but you should be able to walk five to seven hours a day for several days in a row, uphill and downhill. If you regularly hike, cycle or run at home, you have a good base. We tell you how demanding a particular trip is with the offer.
What should I know about altitude?
Altitude sickness can occur from about 2,500 metres: headache, nausea, poor sleep. It affects fit and unfit people alike. The best protection is a slow ascent with rest days, drinking plenty, and the rule not to go higher while symptoms last. Talk to your doctor before the trip, especially if you have a medical condition.
Do I need climbing experience for a trekking peak?
For the easier peaks, very good fitness and a sure foot are enough, and handling crampons and an ice axe can be practised beforehand. The harder ones require experience on ice and rock. Tell us what you have done so far and we will tell you honestly what fits.
Your question is not here? Write to us.